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Ref: MS-MD-073

CRM System Manager (Salesforce)

Mackenzie Stuart are working with a fast growing leading Vision Care company specialising in corrective lenses. The key objective of the role will be to promote, manage and monitor implementation to support application of sales best practice across EMEA and support management in the reporting and analysis of data.


*Administration of Continuing customization and development, User maintenance, Database de-duping and clean up, ongoing documentation, Monitoring usage and providing feedback to sales leaders.

*Develop and implement training for users across the EMEA region, keep materials up-to-date. Communicate future Salesforce releases and enhancements.

*Development and production of reports and dashboards to support subsidiary and head office analysis of activities, performance and trends.

*Design and manage ongoing development of the system to meet the organization’s mission.

*Managed outsourced Salesforce implementation partners and ongoing relationships with Salesforce employees.

Educational background & Experience:

*At least 1 year experience as a administrator/user or similar
*Experience is sales or customer service.
*Experience in the optical industry preferred
*Experience of training others preferred
*Fluent in English

A successful candidate will pay a strong attention to detail and is able to build positive relationships with multiple teams. They will enjoy working as part of a small team in a matrix organisation. Can maintain motivation and personal performance in complex situations. Willing to travel across the EMEA region

Job Reference: MS-MD-073

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Salary Range

£50,000 - 60,000