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Ref: OD/CR

Operations Director – East Coast Digital Health

Mackenzie Stuart is working with a digital health provider, who are actively seeking an Operations Director to come on board and manage their growing portfolio in the US.


Our Client is one of the leading providers in the digital health industry, with presence nationally they have continued to grow their offerings and customer base and enter new territories. Our Client is an employee centred organisation, recognising that employees are integral to their success by offering extensive training and opportunities to all employees.

The organisation focuses on working closely as a transparent team, ensuring all employees have the opportunity to reach their full potential. Our client is looking to continue their success within the healthcare technology market by taking on determined and driven individuals, with the future plan to continue their growth and success.


In this role you will lead an operations team and report into the VP Operations whilst working collaboratively with the Sales and Product teams. You will be managing the growth of the company’s growing digital platform ensuring high standards are maintained.

You will be responsible for all the operational features which make up the digital solutions of the organizations offerings. In doing this, you will be integral to the development of our product road map to determine strategic areas to develop the existing product as per the demands of the market.

Additionally, you will play a key role in increasing the operational efficiency of the platform. Finding ways to automate tasks while reducing overall costs is integral to this position. Finally, you will take a key metric driven operational approach to ensure high standards are maintained and the organizations platform is being optimised. Ensuring customer satisfaction levels are at the forefront of what you do.


The successful candidate must have a degree and have extensive experience working on a Digital health platform

Additionally, 6 years’ experience working in digital health is required. A proven track record of using lean-agile product management methodologies is ideal.

You will be comfortable working in a KPI driven environment while working in a collaborative team.

The successful candidate must have strong written and verbal communication skills with a heavy focus on an entrepreneurial mind-set.

Mackenzie Stuart is a leading executive search and selection business. From our offices in Leeds, London & Toronto we provide retained and contingency recruitment solutions across industry and have specialist recruitment consultants that work within the Oil & Gas, Mining, Infrastructure & Built Environment, Medical & Scientific, Healthcare, Education, Finance & Accountancy, Insurance, Water, Chemicals, Ingredients & Flavours, Automation, FMCG and Logistics sectors.

If you feel you are suitable for this role please apply below.

Due to the high volume of applications, we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within one week of the closing date, please assume you have been unsuccessful on this occasion.

Job Reference: OD/CR

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Salary Range

$140,000 - 160,000


New York